Only credit/debit card transactions are accepted as a method of payment.

Cash payments cannot be accepted for any hire for insurance purposes.

The minimum driver age for commercial vehicles is 25 years old with two years driving experience.

The standard maximum age for insurance purposes is 70 years old.

Drivers must have no more than 6 penalty points on their licence.

Our prices include breakdown cover to protect the hirer from mechanical breakdowns that are outside of the hirers control.

However, if assistance is required for a fault caused by renter error, the hirer will be responsible for costs. This includes locking keys inside, flat batteries and fuel contamination.

If breakdown occurs during office hours (Monday - Friday 09:00 - 18:00, Saturday 09:00 - 13:00), please call 01664 563275 or 07572 527 029.

If a breakdown occurs outside of office hours, please call 07572 527 029. If you’re unable to get through, then please call the AA support number provided.

All rentals include 250 miles per day for the first 2 days, 1000 miles for weekly hires and 2000 miles for a 28 day period.

Excess of these miles will incur a 15p +VAT charge per extra mile.

All prices include VAT at the current standard rate. There are no hidden extras and there are no extra mileage claims.

Rates for all vehicles include comprehensive insurance. This is subject to an insurance excess which will be charged in the event of a claim.

The insurance excess is £1200 on all vehicles. This is reduced when purchasing our excess protection at £10 per day to the amount of £500.

The deposit on all vehicles is £100 except for Extra Large, Luton and Dropside Vans which require a £250 deposit.

The deposit amount will be pre-authorised on your credit/debit card.

There is an additional charge of £10 for each additional driver. A maximum of 4 drivers are allowed.

Additional drivers are required to attend in person at the time of hire and produce their valid Driving Licence and printed DVLA Driving Summary or NI number.

Vehicles are supplied on a like-for-like basis, meaning the vehicle should be returned with the same level of fuel as supplied.

Please note that we do not offer a refuelling service so please
refuel before returning your vehicle. Any vehicle returned without the same level of fuel will be
charged and will incur a refuelling fee.

Vehicles are supplied on a like-for-like basis, meaning the vehicle should be returned with the
same level of fuel as supplied.

Please note that we do not offer a refuelling service so please refuel before returning your vehicle.

Any vehicle returned without the same level of fuel will be charged and will incur a refuelling fee.

We operate a no smoking policy for all vehicles.

If you have smoked or allowed smoking within the vehicle charges will apply.

We request no animals be transported in our vehicles unless authorised and contained. In the event that a vehicle is returned in an unreasonable condition and requires more than our standard clean, a valeting charge will apply.

Please note that if a vehicle is stolen and keys are not returned, the hirer will be deemed negligent.

Lost keys are deemed as negligence and are not covered under the insurance excess.

Drivers will be liable for all costs relating to recovery, loss of use and repair.

No refunds will be given in partial or full.

Please do not presume you can extend the hire passed the booking end date and time without prior arrangement.

Where possible we will aim to help you extend your booking if necessary however we have to prioritise existing bookings.

Please be aware that late returns have an adverse effect on our business. A generous grace period is given however if this is passed charges will apply.

With prior approval, it may be possible for vehicles to be taken abroad, although restrictions apply for certain countries.

A surcharge will apply when taking a vehicle outside of the UK and extra charges will be applied to provide a Green Card.

Maximum payload and individual axle plated weights must not be exceeded. The hirer is responsible for the safe loading and unloading of the vehicle

It is the responsibility of each hirer to cover the cost of any parking fines and traffic violations, including but not limited to, unpaid tolls and congestion charges.

When fines or traffic violations occur and DVS are involved in administering the violation, a management fee will be charged.

Windscreen, glass and tyre damage, including chips and punctures are billable to the customer.

Vehicles that are hired on a Saturday must be hired for the entire weekend.

Prices applied are weekend rates and vehicles are to be returned the following Monday morning.